[{"data":1,"prerenderedAt":233},["ShallowReactive",2],{"person-dffd31e7-10fd-43a5-be41-437108b56685":3},{"success":4,"person":5,"request":229},true,{"lastName":6,"role":7,"name":8,"description":9,"_id":10,"designation":7,"id":7,"email":11,"url":7,"createDate":12,"filiation":13,"slugs":14,"articles":17},"Christiano","","Sara Sanches de",{},"dffd31e7-10fd-43a5-be41-437108b56685","sara@ducontact.com","2025-12-27T17:38:17-03:00","Universidade Positivo; DUCO driving design strategies",[15,16],"sara-sanches-de-christiano","christiano-sara-sanches-de",[18,148],{"pageRange":19,"parent":20,"data":21,"trackId":29,"type":30,"typeData":31,"metaData":101,"langs":103,"_id":106,"status":107,"updateDate":108,"contributors":109,"contributorsIds":144,"download":145,"slugs":146,"slug":147},"1178-1186","50fdb9c5-a3aa-47ea-b71c-8a1b73447b29",{"secondary":22,"primary":25},{"keywords":7,"excerpt":23,"title":24},"The difficulties in measuring the impact of design in developing countries contribute to undervalue its potential as a tool for competitiveness. This study aims to contribute to data gathering to guide the development of the design sector and the promotion of this activity in the various countries. In order to achieve this, isolated data is not sufficient. Concise data and clear objectives that allow for analysis and comparison with other references are required in order to draw conclusions and actions. In this cenario, the methodology developed by IDS - International Design Scoreboard (2009 ) was selected for this study. It is characterized by the use of indicators that contribute to show the design capacity of nations, through the collection of consistent and comparable data. This methodology uses a lean structure of indicators that allowed the researchers to hav","International Design Scoreboard",{"keywords":26,"excerpt":27,"title":28},"\u003Cp>design, indicadores, Brasil, Colômbia, Uruguai\u003C/p>","As dificuldades na medição do impacto do design no desenvolvimento dos países contribuem para que sua potencialidade como ferramenta para a competitividade seja subvalorizada. O presente estudo visa contribuir no levantamento de informação a fim de orientar o desenvolvimento do setor do design e dos programas de fomento à atividade nos países. Para isso, dados isolados não são suficientes. São necessários dados concisos, claros e objetivos que permitam análises e comparações com outras referências, a fim de elaborar conclusões e ações. Nessa direção a metodologia escolhida foi a desenvolvida pelo IDS - International Design Scoreboard (2009), caraterizada pelo uso de indicadores que contribuem a evidenciar a capacidade de design das nações, mediante a coleta de dados consistentes e uniformes que possibilitem a comparação. Dita metodologia faz uso de uma estrutura enxuta de indicadores que permitiu aos pesquisadores ter uma primeira visão concreta da situação real do impacto do design nos três países da América Latina (Brasil, Colombia e Uruguai) frente a outros no mundo, em aspectos como a maturidade empresarial do setor design, grau de reconhecimento do setor nos organismos públicos, a intenção de exportar os produtos, uso de mecanismos para a defesa da propriedade intelectual entre outros.","International Design Scoreboard: Abordagem Latino-americana com Brasil, Colômbia e Uruguai","kgywug5w","article",{"startPage":32,"file":33,"references":36,"endPage":100,"track":29,"doi":7},1178,{"fullpath":34,"name":35},"https://storage.googleapis.com/memoria-ped.appspot.com/articles%2F10_congresso_brasileiro_de_pesquisa_e_desenvolvimento_em_design%2Fkgywug5w-1766867897-1178-1186.pdf","kgywug5w-1766867897-1178-1186.pdf",[37,40,43,46,49,52,55,58,61,64,67,70,73,76,79,82,85,88,91,94,97],{"label":38,"id":39},"\u003Cp>BEDA - Bureau of European Design Associations. The European Design Industry in Facts and Figures. \u003Cstrong>European Design Report\u003C/strong>. DA - Design Austria e BEDA, 2006. Disponível em: \u003Cwww.beda.org>. Acesso em 20 oct. 2013.\u003C/p>","e59ad1df-3679-40c5-bee5-cc9072cb6ab1",{"id":41,"label":42},"0b137eed-a501-48f1-b18c-123ad035312a","\u003Cp>BEST, Kathryn; KOOTSTRA, Gert; MURPHY, Darragh. Design Management and Business in Europe: A Closer Look. \u003Cstrong>Strategy\u003C/strong>. Design and Business Transformation. Boston: DMI - Design Management Institute, 2010.\u003C/p>",{"label":44,"id":45},"\u003Cp>CDU - CÁMARA DE DISEÑO DE URUGUAY. \u003Cstrong>Cámara\u003C/strong>. Montevideo: CDU - Cámara de Diseño de Uruguay, [s.d]. Disponível em: \u003Chttp://www.cdu.org.uy/es/Pages/camara>. Acesso em 26 mar. 2014.\u003C/p>","728babd1-62ae-4b35-b5c8-f44a7f39c74d",{"label":47,"id":48},"\u003Cp>CHOI, Youngok. \u003Cstrong>A comparative study of national design policy in the UK and South Korea\u003C/strong>. Lancaster: Lancaster University, 2009. Disponível em: \u003Chttp://ethos.bl.uk>. Acesso em 27 fev. 2014.\u003C/p>","bfed41b3-90d0-43f1-9e9b-0ece3348a8db",{"label":50,"id":51},"\u003Cp>CONGRESO DE LA REPÚBLICA DE COLOMBIA. \u003Cstrong>Ley 1455 del 2011\u003C/strong>. 29 de Junho. Disponível em: \u003Chttp://www.fenalco.com.co/sites/default/files/juridica/Textos%20Leyes_0.pdf>. Acesso em 28 abr. 2014.\u003C/p>","0a6b00f9-f98e-4fc0-8f61-ec198fc741ac",{"id":53,"label":54},"61e6b8d1-82ed-4e98-af47-354f7d858d95","\u003Cp>DESIGN COUNCIL. \u003Cstrong>The Value of Design Factfinder report\u003C/strong>. Londres: Design Council, 2007. Disponível em: \u003Chttp://www.designcouncil.org.uk/sites/default/files/asset/document/TheValueOfDesignFactfinder_Design_Council.pdf>. Acesso em 26 mar. 2014.\u003C/p>",{"label":56,"id":57},"\u003Cp>DESIGN COUNCIL. \u003Cstrong>Design Industry Insights\u003C/strong>. Cardiff: See Platform, 2010. Disponível em: \u003Chttp://www.seeplatform.eu/casestudies/Design%20Industry%20Insights%202010>. Acesso em 26 mar. 2014.\u003C/p>","a10c9e5b-66ef-42e5-98fc-ab11741efee9",{"id":59,"label":60},"55bebeea-b788-4f80-b9d9-b5efb73ced06","\u003Cp>HIETAMÄKI, Terhi; HITÖNEN, Jaana; LAMMI, Miia; NIEMINEN, Eija; LAUTAMÄKI, Satu; SALIMÄKI, Markku. \u003Cstrong>Modelling the Strategic Impacts of Design in Businesses\u003C/strong>. Aalto University School of Art and Design, Designium Innovation Centre e MUOVA - Western Finland Design Centre, 2005.\u003C/p>",{"label":62,"id":63},"\u003Cp>HKDC - HONG KONG DESIGN CENTRE. \u003Cstrong>A Study on the framework of Hong Kong Design Index\u003C/strong>. Hong Kong: Hong Kong Design Centre, 2011.\u003C/p>","2f5621af-43a0-43d4-a896-fb347f747233",{"label":65,"id":66},"\u003Cp>ICOGRADA IDA - INTERNATIONAL COUNCIL OF GRAPHIC DESIGN ASSOCIATIONS; SEOUL METROPOLITAN GOVERNMENT. \u003Cstrong>World Design Survey 2010\u003C/strong>. Seoul: Seoul Metropolitan City Government, 2011.\u003C/p>","a24d0063-6dce-4dc7-87ef-27439d2327de",{"id":68,"label":69},"dcf89d3c-0786-49e9-b672-8b40406efd8b","\u003Cp>IMMONEN, Henna; JARVINEN, Juha; NIEMINEN, Eija. \u003Cstrong>Global Design Watch 2010\u003C/strong>. Aalto University School of Art and Design. Designium - Centre for Innovation in Design. 2011.\u003C/p>",{"label":71,"id":72},"\u003Cp>LEGISCOMEX. \u003Cstrong>Perfil económico y comercial de Colombia/Inteligencia de mercados\u003C/strong>. Disponível em: \u003Chttp://www.legiscomex.com/BancoMedios/Documentos%20PDF/perfil-economico-comercial-Colombia-perfil-economico-2013.pdf>. Acesso em 10 jan. 2014.\u003C/p>","dbdcd2d1-4c07-4d37-91b5-2332766e1a34",{"label":74,"id":75},"\u003Cp>MOULTRIE, James; LIVESEY, Finbarr. \u003Cstrong>International Design Scoreboard\u003C/strong>: Initial Indicators of international design capabilities. IfM - Institute for Manufacturing, Management Technology Policy. Cambridge: University of Cambridge, 2009.\u003C/p>","45ffd04e-3004-4572-b3a5-7def901c49f7",{"label":77,"id":78},"\u003Cp>OBSERVATORIO LABORAL PARA LA EDUCACIÓN. \u003Cstrong>Perfil de Graduados\u003C/strong>. Niveles de formação. Disponível em: \u003Chttp://www.graduadoscolombia.edu.co> Acesso em: nov. 2013\u003C/p>","0cfe09ae-65f1-4d32-8cad-02b90588a159",{"label":80,"id":81},"\u003Cp>PATROCINIO, Gabriel; BOLTON, Simon. \u003Cstrong>Comparative Studies on Emerging Issues of National Design Policies\u003C/strong>. 1st Cambridge Academic Design Management Conference. Cranfield University, 2011. Disponível em: \u003Chttp://www.cadmc.org/slides/patrocinio_bolton.pdf>. Acesso em 10 nov. 2013.\u003C/p>","6522d846-3b6f-46a3-b526-380bd1a5a4f0",{"label":83,"id":84},"\u003Cp>PAUL, Joseph. Perfomance Metrics to Measure the Value of Design. \u003Cstrong>Design Management Journal\u003C/strong>, vol.11, nº 4, 2000.\u003C/p>","38eed5dc-edbc-42c4-9548-b4ff772626b8",{"label":86,"id":87},"\u003Cp>RAULIK-MURPHY, Gisele; \u003Cstrong>A Comparative Analysis of Strategies for Design Promotion in Different National Contexts\u003C/strong>. 2010. 265 f. Tese (doutorado) – University of Wales Institute Cardiff.\u003C/p>","ffca2d1f-5abd-439e-9dd4-97ea606c6e33",{"id":89,"label":90},"56cfe64d-0075-49dc-9b37-abacf376d86b","\u003Cp>ROTHWELL, Roy. \u003Cstrong>Design and Economy, The Design Council\u003C/strong>. London, 1983.\u003C/p>",{"label":92,"id":93},"\u003Cp>SARMIENTO, Javier. \u003Cstrong>Plan estratégico del Programa Nacional de Diseño Industrial 2013\u003C/strong>. Ministerio de Comercio, Industria y Turismo. Disponível em: \u003Chttp://jrms.pktweb.com/wp-content/uploads/2013/04/Plan-del-PNDI-al-2013-Compilado-V3.pdf>. Acesso em 15 dez. 2013\u003C/p>","64e4f5e8-abe0-4a4c-9fcc-4a2e98789179",{"id":95,"label":96},"55dbeb9d-4758-4382-8452-54b6dcea2175","\u003Cp>SUN, Q. Design industries and policies in the UK and China: A comparison. \u003Cstrong>DMI Review\u003C/strong> 21: 8. Boston: DMI - Design Management Institute, 2010.\u003C/p>",{"id":98,"label":99},"8a4261c7-5eda-4d5b-9801-adc399980d19","\u003Cp>WIPO - WORLD INTELLECTUAL PROPERTY ORGANIZATION. \u003Cstrong>Inside WIPO\u003C/strong>. Disponível em: \u003Chttp://www.wipo.int/about-wipo/en/>. Acesso em 27 mar. 2014.\u003C/p>",1186,{"updateDate":7,"createDate":102,"deleteDate":7},1766867897,[104,105],"primary","secondary","3e2f7d39-5fba-4cb7-80d8-e463c638c6b8","enabled","2025-12-28T19:11:45-03:00",[110,116,129,133],{"filiation":111,"role":7,"email":112,"lastName":113,"_id":114,"url":7,"name":115,"designation":7},"University of Wales Institute Cardiff","graulik@designwales.org","Raulik","788e4573-ead0-4491-a618-73853d1726fd","Gisele",{"name":117,"email":118,"createDate":119,"id":7,"slugs":120,"objectID":123,"url":7,"filiation":124,"description":125,"lastName":126,"lastmodified":127,"path":128,"_id":123,"role":7,"designation":7},"Darragh","darragh@ducontact.com","2025-12-27T20:38:17.425Z",[121,122],"darragh-murphy","murphy-darragh","c8790625-792d-4668-925e-43518944a4c9","DUCO driving design strategies",{},"Murphy",1766867897425,"people/c8790625-792d-4668-925e-43518944a4c9",{"path":130,"objectID":10,"name":8,"filiation":13,"designation":7,"_id":10,"lastName":6,"id":7,"createDate":119,"role":7,"description":131,"slugs":132,"email":11,"url":7,"lastmodified":127},"people/dffd31e7-10fd-43a5-be41-437108b56685",{},[15,16],{"createDate":119,"slugs":134,"filiation":137,"designation":7,"_id":138,"objectID":138,"id":7,"role":7,"name":139,"url":7,"lastmodified":127,"description":140,"email":141,"lastName":142,"path":143},[135,136],"claudia-marcela-sanz","sanz-claudia-marcela","Universidade Estadual Paulista; Universidad de San Buenaventura Cali","7d2d6b3b-d4d7-40d1-a834-b71ba4fe9fc3","Claudia Marcela",{},"cmarcelasanz@gmail.com","Sanz","people/7d2d6b3b-d4d7-40d1-a834-b71ba4fe9fc3",[114,123,10,138],1,[147],"international-design-scoreboard",{"pageRange":149,"parent":150,"data":151,"trackId":159,"type":30,"typeData":160,"slugs":200,"metaData":202,"langs":204,"_id":205,"status":107,"updateDate":108,"contributors":206,"contributorsIds":228,"download":145,"slug":201},"1079-1090","1d56dc33-e105-4628-a31a-0c0770b7a53d",{"secondary":152,"primary":155},{"keywords":153,"excerpt":154,"title":7},"\u003Cp>service design, public sector, law, Joinville\u003C/p>","Analyzing the Brazilian Public Sector, is clearly Government Agencies usually does not consider your contributors needs in their actions. On the other side, the service design methodology presents your user centered approach, applying as the main premise the user as focus, seeking figure out their characteristics, needs and wants to design solutions guided by these findings. In order to understand how Service Design approach can be applied to the Public Sector, this article presents a case study from Joinville City Council. Joinville is a city on the State of Santa Catarina, Brazil. The City Council was applying successfully the service design methodology to recreate the law for allowing events to happen.",{"keywords":156,"excerpt":157,"title":158},"\u003Cp>design de serviços, setor público, lei, Joinville\u003C/p>","Ao analisar o cenário dos serviços públicos brasileiro, é possível notar que habitualmente, organismos públicos não levam em consideração as necessidades de seus contribuintes. Por outro lado, o design de serviços apresenta-se como uma abordagem centrada no usuário, ou seja, com a premissa principal de tomar o indivíduo como foco, buscando entender suas características, necessidades e desejos projetando soluções pautadas nestas constatações. Com o intuito de compreender de que forma a abordagem do design de serviços pode ser aplicada no setor público, o artigo apresenta o estudo de caso da reformulação da Lei de Liberação de Eventos da Prefeitura de Joinville, do estado de Santa Catarina.","Design de Serviços no Setor Público: Estudo de Caso da Lei de Liberação de Eventos da Prefeitura de Joinville - Sc","o2oqruwd",{"startPage":161,"file":162,"references":165,"endPage":199,"track":159,"doi":7},1079,{"fullpath":163,"name":164},"https://storage.googleapis.com/memoria-ped.appspot.com/articles%2F10_congresso_brasileiro_de_pesquisa_e_desenvolvimento_em_design%2Fo2oqruwd-1766876952-1079-1090.pdf","o2oqruwd-1766876952-1079-1090.pdf",[166,169,172,175,178,181,184,187,190,193,196],{"label":167,"id":168},"\u003Cp>COMISSION, D. \u003Cstrong>Restarting Britain 2\u003C/strong>: Design & Public Services. Policy Connect. Londres. 2013.\u003C/p>","f3346fe7-8351-4d5f-a843-c92780484108",{"label":170,"id":171},"\u003Cp>JUNIOR, A. V. \u003Cstrong>Prefeitura Municipal de Joinville\u003C/strong>. Joinville, 29 setembro 2015. Entrevista a Guilherme Hobi\u003C/p>","3f3e39fe-d457-49d5-b9f0-7df5ed0bfbf5",{"id":173,"label":174},"6814216d-253e-47ea-bfea-9407bd843f63","\u003Cp>MAGER, B. Service Design. In: ERLHOFF, M.; MARSHALL, T. \u003Cstrong>Design Dictionary\u003C/strong>, Perspectives on Design Terminology. Basel: Birkhäuser, 2008.\u003C/p>",{"label":176,"id":177},"\u003Cp>MAGER, B. \u003Cstrong>Service Design Network\u003C/strong>. Service Design Network. Disponível na internet por http em: \u003Chttp://www.service-design-network.org/birgit-mager-president-ofsdn-on-20-years-of-service-design/>. Acesso em 6 abril 2015;\u003C/p>","d03c4a1b-9463-484d-9cc5-28f0fbafbbcb",{"label":179,"id":180},"\u003Cp>MORITZ, S. \u003Cstrong>Service Design\u003C/strong>: pratical acess to an evolving field. [S.l.]: Köln International School of Design, University of Applied Sciences Cologne, 2005.\u003C/p>","5b973875-2cfb-4053-9588-7bfbc9823c0b",{"label":182,"id":183},"\u003Cp>MORITZ, S.; MAGER, B.; COUNCIL, U. D. Definição: O design de serviços como abordagem interdisciplinar. In: STICKDORN, M.; SCHNEIDER, J.; ORGS. \u003Cstrong>Isto é Design Thinking de Serviços\u003C/strong> / Marc Stickdorn, Jakob Schneider e coautores. Porto Alegre: Bookman, 2014. p. 33.\u003C/p>","0089baa5-44ed-4cf4-aaa3-15c4568419e3",{"label":185,"id":186},"\u003Cp>PREFEITURA DE JOINVILLE. \u003Cstrong>Prefeitura de Joinville\u003C/strong>, 2015. Disponível na internet por http em:\u003Chttps://www.joinville.sc.gov.br/noticia/10789Prefeitura+de+Joinville+adota+metodologia+inovadora+para+agilizar+processos.html>. Acesso em 8 set. 2015.\u003C/p>","f8c82f38-280a-42eb-855f-d180eb083bb0",{"label":188,"id":189},"\u003Cp>SACO, R. M.; GONÇALVES, A. P. Service Design: An Appraisal. \u003Cstrong>Design Management Review\u003C/strong>, 2008.\u003C/p>","b04257a2-4754-487e-bb11-a9a0a8acad3e",{"id":191,"label":192},"eb3afee9-71a5-47f3-8858-57334c869016","\u003Cp>SEE PLATFORM. \u003Cstrong>Design for Public Good\u003C/strong>. SEE Platform. Londres. 2013.\u003C/p>",{"label":194,"id":195},"\u003Cp>STEEN, M.; MANSCHOT, M.; KONING, N. D. Benefits of Co-design in Service Design Projects. \u003Cstrong>International Journal of Design\u003C/strong>, v. 5, p. 53-60, 2011.\u003C/p>","47f7133c-3218-45b2-a22a-6d4b1a68ea93",{"label":197,"id":198},"\u003Cp>WHICHER, A.; SWIATEK, P.; CAWOOD, G. \u003Cstrong>An Overview of Service Design for the Private and Public Sectors\u003C/strong>. Cardiff. 2013.\u003C/p>","778a6d8b-63f6-4f61-9ae6-66d4002e05ea",1090,[201],"design-de-servicos-no-setor-publico-estudo-de-caso-da-lei-de-liberacao-de-eventos-da-prefeitura-de-j",{"updateDate":7,"createDate":203,"deleteDate":7},1766876952,[104,105],"6cd875b7-b0d6-47bf-b64f-f210cec63b71",[207,220,221],{"filiation":208,"designation":7,"name":209,"slugs":210,"path":213,"role":7,"objectID":214,"email":215,"description":216,"url":7,"lastName":217,"id":7,"_id":214,"createDate":218,"lastmodified":219},"Universidade Positivo","Guilherme",[211,212],"guilherme-hobi","hobi-guilherme","people/4f77b12a-669a-48a4-a7a7-1861917f3be7","4f77b12a-669a-48a4-a7a7-1861917f3be7","guilherme.hobi@gmail.com",{},"Hobi","2025-12-27T23:09:12.816Z",1766876952816,{"email":112,"filiation":111,"_id":114,"designation":7,"url":7,"name":115,"role":7,"lastName":113},{"role":7,"name":222,"objectID":10,"url":7,"designation":7,"slugs":223,"id":7,"email":11,"lastmodified":219,"_id":10,"path":130,"lastName":6,"filiation":226,"createDate":218,"description":227},"Sara Sanchez de",[224,225],"sara-sanchez-de-christiano","christiano-sara-sanchez-de","Universidade Positivo / Duco",{},[214,114,10],{"target":230,"query":231},"people/get",{"id":10,"articles":232},"true",1780316183019]