[{"data":1,"prerenderedAt":103},["ShallowReactive",2],{"article:service-design-and-social-innovation-a-contribution-for-public-services-innovation":3},{"success":4,"article":5,"request":100},true,{"parent":6,"langs":7,"_id":10,"contributors":11,"typeData":20,"data":89,"slugs":98,"slug":99},"39f260d6-d61f-4dfe-b1f7-a6c315c260bd",[8,9],"primary","secondary","a26ca35f-361a-48cf-be0b-5b4fb34ac344",[12,16],{"lastName":13,"name":14,"_id":15},"Freire","Karine","0e67534c-be0d-458a-adae-aeb49f3efa9a",{"lastName":17,"name":18,"_id":19},"Damazio","Vera","600e4c13-ca78-4a0b-a486-5cc174e83c88",{"startPage":21,"references":22,"endPage":86,"track":87,"has_file":4,"doi":88},1097,[23,26,29,32,35,38,41,44,47,50,53,56,59,62,65,68,71,74,77,80,83],{"label":24,"id":25},"\u003Cp>ANDRE, I.; ABREU, A. Dimensões e espaços da inovação social. \u003Cstrong>Finisterra\u003C/strong>, May 09, p.121-141. 2006.\u003C/p>","c2716446-a496-46cb-8feb-4ac939f04dba",{"label":27,"id":28},"\u003Cp>COTTAM, H. LEADBEATER, C. \u003Cstrong>Open Welfare designs on the public good\u003C/strong>. London: Design Council, 2004.\u003C/p>","66777697-aa87-4004-af73-155a915d13cb",{"id":30,"label":31},"10370c05-f819-46c7-a32d-db62ba571058","\u003Cp>DESIGN COUNCIL. Our stories are studies in success that make case for design. \u003Cstrong>DESIGN COUNCIL\u003C/strong> 2010a. Disponível em: http://www.designcouncil.org.uk/Case-studies/. Acesso em: 28/03/2010.\u003C/p>",{"id":33,"label":34},"0cfc569b-5d88-4ba3-afe8-09b0133a2f81","\u003Cp>______.The role of design in public services. \u003Cstrong>DESIGN COUNCIL\u003C/strong> 2010b. Disponível em: http://www.designcouncil.org.uk/our-work/Insight/Research/Research-Briefings/The-role-of-design-in-public-services/. Acesso em: 28/03/2010.\u003C/p>",{"label":36,"id":37},"\u003Cp>\u003Cstrong>EUROPEAN ACADEMY OF DESIGN\u003C/strong>, 2010. Disponível em: http://www.ead.lancs.ac.uk/.\u003C/p>","cff5c035-0423-43f6-9655-3629016e6ea0",{"id":39,"label":40},"da9b46cf-eb27-4233-99e8-24dc2af4c690","\u003Cp>FREIRE, K; DAMAZIO, V. Design de Serviços: conceitos e reflexões sobre o futuro da Disciplina. Anais do \u003Cstrong>9º Congresso Brasileiro de Pesquisa e Desenvolvimento em Design\u003C/strong>. São Paulo, 2010.\u003C/p>",{"label":42,"id":43},"\u003Cp>EVENSON, S. \u003Cstrong>Theory and Method for Experience Centered Design\u003C/strong>. Jan 21, p.3. 2006.\u003C/p>","40c3ba49-4751-457b-a335-94f9b8a18c99",{"label":45,"id":46},"\u003Cp>HOLMLID, S.; EVENSON, S. Bringing Service Design to Service Sciences, Management and Engineering. In: (Ed.). \u003Cstrong>Service Science, Management and Engineering Education for the 21st Century\u003C/strong>. US: Springer, 2008. p.341-345.\u003C/p>","fa73ceb2-435c-4a4d-b45a-25ab84243b4e",{"label":48,"id":49},"\u003Cp>JÉGOU, F.; MANZINI, E. \u003Cstrong>Collaborative services\u003C/strong>: social innovation and design for sustainability. Milano: Edizioni Poli.design. 2006. 202 p.\u003C/p>","12b5b35a-841d-44f9-b036-85b0251dd4e6",{"label":51,"id":52},"\u003Cp>KIMBELL, L. From user-centred design to designing for service. \u003Cstrong>DMI Conference\u003C/strong>, May 27, p.1-8. 2010.\u003C/p>","dd299e18-c233-462e-9f1f-b12ed4c2ada9",{"id":54,"label":55},"a57bef5f-5bb6-4eca-b0da-8831f6334f6b","\u003Cp>MAGER, BIRGIT. Service Design as an emerging field. In: (Ed.). \u003Cstrong>Designing Services with innovative methods\u003C/strong>. Keuruu: University of Art and Design Helsinki, v.1, 2009. Service Design as an emerging field, p.28-43\u003C/p>",{"label":57,"id":58},"\u003Cp>MANZINI, E. \u003Cstrong>Creative communites, collaborative networks, distributed economies\u003C/strong>: promissing signals for a sustainable development. 2006. 10p\u003C/p>","7b0f2c28-05c3-4a5b-9f5d-d6949b65ce9b",{"id":60,"label":61},"29d2cfda-8e29-4c36-ba3e-f43d1bcfd732","\u003Cp>______. \u003Cstrong>Design for sustainability\u003C/strong>. How to design sustainable solutions . Jan 31, p.1-13. 2007\u003C/p>",{"label":63,"id":64},"\u003Cp>______. \u003Cstrong>Design para a inovação social e sustentabilidade\u003C/strong>: comunidades criativas, organizações colaborativas e novas redes projetuais. Rio de Janeiro: Editora E-papers, 2008 (Caderno do grupo de altos estudos, Volume 1).\u003C/p>","5afa5b01-da2f-408a-9bdb-4bf6ab43b19d",{"id":66,"label":67},"88e0936a-825a-449c-91ad-660c0eb3efd7","\u003Cp>MOGGRIGGE, B. \u003Cstrong>Designing Interactions\u003C/strong>. Boston: The MIT Press. 2006. 800 p.\u003C/p>",{"label":69,"id":70},"\u003Cp>MORITZ, Stefan. \u003Cstrong>Service Design\u003C/strong>: pratical acess to an evolving field. Köln International School of Design,. University of Applied Sciences Cologne, 2005. 125 p.\u003C/p>","1e5ee8dd-2d36-4ec3-b3b8-9b32b8456969",{"label":72,"id":73},"\u003Cp>MULGAN, G.; WILKIE, N.; TUCKER, S.; ALI, R.; DAVIS, F.; LIPTROT, T. \u003Cstrong>Social Silicon Valley\u003C/strong>: a manifesto for social innovation. London, 2005.\u003C/p>","5f8916cc-5cba-4e0e-874a-dbb32ec8aacd",{"label":75,"id":76},"\u003Cp>MULGAN, G; TUCKER, S; ALI, R; SANDERS, B. \u003Cstrong>Social innovation\u003C/strong>: What it is, why it matters and how can be accelerated. Oxford: Oxford Said Business School, 2007.\u003C/p>","9cfe9a9b-1291-4f85-9d71-4789c7c771a0",{"id":78,"label":79},"6a53a556-18f1-4e76-a43f-a6fffe7eedfb","\u003Cp>PARKER, SOPHIA; HEAPY, JOE. \u003Cstrong>The Journey to the Interface\u003C/strong>. London: DEMOS p. 1-117, 2006.\u003C/p>",{"label":81,"id":82},"\u003Cp>SANGIORGI, D. Building Up A Framework For Service Design Research. \u003Cstrong>8 European Academy of Design Conference\u003C/strong>. The Robert Gordon University.Aberdeen, Scotland. April, 2009. 1-6 p.\u003C/p>","371f8eee-8b4a-4d44-aecd-db890ee89667",{"label":84,"id":85},"\u003Cp>THACKARA, J. \u003Cstrong>Plano B\u003C/strong>: o design e as alternativas viáveis em um mundo complexo. São Paulo: Saraiva. 2008. 299 p.\u003C/p>","fe17ea34-af5a-4ad7-9e6d-06d4bb30ee4f",1106,"vmc8tgo9","",{"primary":90,"secondary":94},{"keywords":91,"excerpt":92,"title":93},"\u003Cp>design de serviços, inovação social, serviços públicos\u003C/p>","Esse artigo tem como cenário a contemporaneidade, as mudanças impostas pela produção e consumo desenfreados e esgotamento de recursos e os novos papéis do Design. Ele apresenta as necessidades da sociedade pós-industrial e introduz um possível caminho para o “Design de Serviços” voltado à sustentabilidade e a inovação social. Em seguida, traz um breve panorama da pesquisa em Design Social no Brasil, identificando a carência de estudos voltados a inovação social no Brasil. Na sequencia, o artigo apresenta uma pesquisa desenvolvida no Reino Unido que ilustra caminhos de pesquisa nessa direção. Por fim, procura demonstrar a importância de expandir a ação do Design para a melhoria de qualidade de vida do brasileiro.","Inovação Social e Design de Serviços: Uma Contribuição para a Inovação dos Serviços Públicos",{"keywords":95,"excerpt":96,"title":97},"\u003Cp>service design, social innovation, public services\u003C/p>","This paper is inside the scenario of the contemporary changes and new roles of Design. It presents the needs of post-industrial society, introducing a possible path to \"Service Design\" focused on sustainability and social innovation. Then gives a brief overview of Social Design research developed in Brazil, identifying lack of studies aimed at social innovation. Next, presents a research developed in the UK illustrating a possible research path in that direction. Finally, attempts to demonstrate the importance of expanding the action of the Design for the improvement of quality of life of Brazilians.","Service Design and Social Innovation: A Contribution for Public Services Innovation",[99],"service-design-and-social-innovation-a-contribution-for-public-services-innovation",{"target":101,"query":102},"articles/get",{"slug":99},1780316027525]