Memória P&D Design

15º Congresso Brasileiro de Pesquisa e Desenvolvimento em Design

UFAM — Manaus (AM)

Outubro/2024

(in)acessibilidade e Ergonomia Cognitiva: Perspectiva de Integração em Prol da Inclusão Digital

(in)accessibility and Cognitive Ergonomics: Perspective of Integration in Favor of Digital Inclusion

Marília Rodrigues De Souza
Tiago Barros Pontes E Silva

Como citar

De Souza, Marília Rodrigues; E Silva, Tiago Barros Pontes; "(in)acessibilidade e Ergonomia Cognitiva: Perspectiva de Integração em Prol da Inclusão Digital", p. 1487-1502. PPG Design Caderno Científico, Manaus, 2024. Anais do XV Congresso Brasileiro de Pesquisa e Desenvolvimento em Design – P&D Design Manaus., DOI https://doi.org/10.29327/5457226.1-83

Resumo

O presente estudo aborda a problemática da (in)acessibilidade enfrentada por pessoas com deficiência (PcDs) na interação com conteúdos e soluções digitais, correlacionando as áreas de Acessibilidade e Ergonomia Cognitiva (EC). As pesquisas sobre Acessibilidade Digital englobam análises de acessibilidade, identificação de erros, recomendações de boas práticas e avaliações de sites governamentais e universitários, com foco na experiência do usuário. Foi realizado estudo bibliográfico para investigar a interseção entre acessibilidade digital e ergonomia cognitiva. Apesar da escassez de publicações centradas em acessibilidade digital na perspectiva da ergonomia cognitiva, evidencia-se uma forte relação entre essa disciplina e o design, principalmente na perspectiva da experiência do usuário final. Propõe-se direcionar a análise ergonômica cognitiva para profissionais de desenvolvimento de software, visando compreender e mitigar as barreiras na construção de soluções de TI acessíveis, contribuindo para a inclusão digital.
Palavras-chave:

inacessibilidade digital, ergonomia cognitiva, design inclusivo

Abstract

This study addresses the issue of (in)accessibility faced by people with disabilities (PwDs) in interacting with digital content and solutions, correlating the fields of Accessibility and Cognitive Ergonomics (CE). Research on Digital Accessibility encompasses accessibility analyses, error identification, best practice recommendations, and evaluations of governmental and university websites, focusing on user experience. A bibliographic study was conducted to investigate the intersection between digital accessibility and cognitive ergonomics. Despite the scarcity of publications centered on digital accessibility from the perspective of cognitive ergonomics, there is a strong relationship between this discipline and design, especially from the standpoint of the end-user experience. It is proposed to direct cognitive ergonomic analysis towards software development professionals, aiming to understand and mitigate barriers in constructing accessible IT solutions, thus contributing to digital inclusion.
Keywords:

digital inaccessibility, cognitive ergonomics, inclusive design

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