[{"data":1,"prerenderedAt":94},["ShallowReactive",2],{"article:design-de-servicos-conceitos-e-reflexoes-sobre-o-futuro-da-disciplina":3},{"success":4,"article":5,"request":91},true,{"parent":6,"langs":7,"_id":10,"contributors":11,"typeData":20,"data":80,"slugs":89,"slug":90},"1c7b273e-f07d-460b-a89f-47ffe8ea1d13",[8,9],"primary","secondary","78e1ca38-25c2-4cef-a89d-78c4e43a628a",[12,16],{"lastName":13,"name":14,"_id":15},"Freire","Karine","0e67534c-be0d-458a-adae-aeb49f3efa9a",{"lastName":17,"name":18,"_id":19},"Damazio","Vera","600e4c13-ca78-4a0b-a486-5cc174e83c88",{"startPage":21,"references":22,"endPage":77,"track":78,"has_file":4,"doi":79},3746,[23,26,29,32,35,38,41,44,47,50,53,56,59,62,65,68,71,74],{"id":24,"label":25},"a1556e0c-8175-4fc1-886c-2173c05ac9a7","\u003Cp>BERTOLA, PAOLA. Il design nel pensiero scientifico: verso una fenomenologia del design. In: P. Bertola e E. Manzino (Ed.). \u003Cstrong>Design Multiverso: appunti di fenomenologia del design\u003C/strong>. Milano: Edicioni POLI.design, 2004. p.25-40\u003C/p>",{"id":27,"label":28},"a8f6fb68-3f18-4f06-9b76-78e8cff20d88","\u003Cp>EVENSON, SHELLEY. Theory and Method for Experience Centered Design. Jan 21, p.3. 2006.\u003C/p>",{"id":30,"label":31},"f0f81c71-f8c9-4157-abb1-b82b22b5eddf","\u003Cp>FRASCARA, JORGE. \u003Cstrong>Design and Social Sciences: making connections\u003C/strong>. New York: Taylor & Francis. 2002. 238 p.\u003C/p>",{"id":33,"label":34},"b56796b9-c90e-4629-af83-d00389e66a66","\u003Cp>HOLLINS, BILL; HOLLINS, GILLIAN. \u003Cstrong>Over the Horizon: planning products today for sucess tomorow\u003C/strong>. London: John Wiley & Sons Ltd. 1999. 243 p.\u003C/p>",{"id":36,"label":37},"43ccb8e4-0ace-4974-94a3-0dacfc9e3b51","\u003Cp>HOLMLID, STEFAN. From interactions to service. In: S. M. M. Koivisto (Ed.). \u003Cstrong>Designing Services with innovative methods\u003C/strong>. Keuruu: University of Art and Design Helsinki, v.1, 2009. p.78-97\u003C/p>",{"id":39,"label":40},"85b68deb-abed-422b-90f2-30e7537b3f7f","\u003Cp>JÉGOU, FRANÇOIS; MANZINI, EZIO. \u003Cstrong>Collaborative services: social innovation and design for sustainability\u003C/strong>. Milano: Edizioni Poli.design. 2006. 202 p.\u003C/p>",{"id":42,"label":43},"eebc8ece-570e-4a4c-a1e4-0ca5c49cfbbc","\u003Cp>MAGER, BIRGIT. Service Design as an emerging field. In: (Ed.). \u003Cstrong>Designing Services with innovative methods\u003C/strong>. Keuruu: University of Art and Design Helsinki, v.1, 2009. p.28-43\u003C/p>",{"id":45,"label":46},"b0e854ce-d6c3-43aa-8a8b-91a8d26c2c85","\u003Cp>MANZINI, EZIO. Il design in un mondo fluido. In: P. Bertola e E. Manzini (Ed.). \u003Cstrong>Design Multiverso: appunti di fenomenologia del design\u003C/strong>. Milano: Edicioni POLI.design, 2004. p.17-24\u003C/p>",{"id":48,"label":49},"bf7387ce-f1ba-4598-ab39-4c56c8d894d6","\u003Cp>MANZINI, EZIO. Design for sustainability. How to design sustainable solutions. Jan 31, p.1-13. 2007\u003C/p>",{"id":51,"label":52},"e1ebe3bf-bcd6-40f6-81c4-9d902d14f117","\u003Cp>MANZINI, EZIO. \u003Cstrong>On Service Design\u003C/strong>. Copenhagen: Service Design Symposium 2008.\u003C/p>",{"id":54,"label":55},"4d72aa55-c7d3-470a-b8bc-24df8432c4c5","\u003Cp>MANZINI, EZIO. An emerging paradigm. Service Design Research 2009. Disponível em: www.servicedesignresearch.com/ezio-manzini. Acesso em: 23/08/2009.\u003C/p>",{"id":57,"label":58},"1bf307f1-0343-4647-9425-d79234cbe3db","\u003Cp>MORITZ, STEFAN. \u003Cstrong>Service Design: pratical acess to an evolving field\u003C/strong>. Köln International School of Design, University of Applied Sciences Cologne, 2005. 125 p.\u003C/p>",{"id":60,"label":61},"f01fed65-3fea-4e9a-8ad3-fcc96b3d222a","\u003Cp>PACENTI, E. Design dei servizi. In: P. Bertola e E. Manzino (Ed.). \u003Cstrong>Design Multiverso: appunti di fenomenologia del design\u003C/strong>. Milano: Edicioni POLI.design, 2004. p.151-163\u003C/p>",{"id":63,"label":64},"b0f7ab67-6a10-4033-8981-69af3663d672","\u003Cp>RAMASWAMY, R. \u003Cstrong>Design and Management of service process: keeping customer for life\u003C/strong>. United States of America: AT&T. 1996. 424 p.\u003C/p>",{"id":66,"label":67},"28413f79-5f67-40ba-b3f1-f14fb041ef6e","\u003Cp>SACO, ROBERTO M; GONCALVES, ALEXIS P. Service Design: An Appraisal. \u003Cstrong>Design Management Review\u003C/strong>. v.19, n.1, Mar 31, p.10-19. 2008.\u003C/p>",{"id":69,"label":70},"acec9739-2654-4491-bf6c-a17f01756ee8","\u003Cp>SANGIORGI, D. Design dei servizi come design dei sistemi di attivita. INDACO: Dipartamento di Industrial Design delle Arti della Comunicazione e della Moda, Politecnico di milano, Milano, 2004. 317 p\u003C/p>",{"id":72,"label":73},"c24ad28f-32b3-44fe-a924-ab30a0d42ae6","\u003Cp>THACKARA, JOHN. \u003Cstrong>Plano B: o design e as alternativas viáveis em um mundo complexo\u003C/strong>. São Paulo: Saraiva. 2008. 299 p.\u003C/p>",{"id":75,"label":76},"f159f1ae-5a43-457a-a177-2b5a56f43471","\u003Cp>ZWIERS, MARCEL. Dutch Design. A time for a new definition. \u003Cstrong>Touchpoint\u003C/strong>, v.1, n.1, p.16-19. 2009.\u003C/p>",3754,"qzqtg11n","",{"primary":81,"secondary":85},{"keywords":82,"excerpt":83,"title":84},"\u003Cp>pesquisa em design, design pós industrial, design de serviços, serviços públicos\u003C/p>","Este artigo aborda a emergente área do design, chamada design de serviços. Por meio de uma revisão de literatura, são abordadas as raízes do desenvolvimento da disciplina design de serviços e apresentados os caminhos possíveis para a configuração desta área na discussão da pesquisa brasileira","Design de Serviços: Conceitos e Reflexões Sobre o Futuro da Disciplina",{"keywords":86,"excerpt":87,"title":88},"\u003Cp>design research, post-industrial design, service design, public services\u003C/p>","The paper explores the emergent area of design practice called service design. It sketches the evolution of Service Design Research, by a literature review and outlines possible pathways to the development of an area in Brazilian academic research forums","Service Design: Concepts and Reflections About the Future of Discipline",[90],"design-de-servicos-conceitos-e-reflexoes-sobre-o-futuro-da-disciplina",{"target":92,"query":93},"articles/get",{"slug":90},1780315966916]